Process guide

From your door to your next door.

A move off the island has handoffs. Know what to ask at each one before your belongings leave your home.

Plan my mainland move ↗

1. Scope the household pickup

Share the exact Puerto Rico address, building or driveway access, inventory and requested pickup range. Ask which team handles collection and whether packing and disassembly are included. If a vehicle is involved, identify it separately.

2. Prepare the shipment

Confirm who provides packing materials, how fragile pieces are protected and how the inventory is documented. Keep travel essentials and important papers apart from the goods being transported. Ask for the procedure if something must be changed after the inventory is agreed.

3. Confirm ocean and mainland handoffs

Ask how the shipment moves through the ocean portion, what status updates to expect and who is responsible for scheduling mainland delivery. The specific routing and schedule depend on the provider; avoid assuming that a port arrival is the same day as home delivery.

4. Receive and check

Prepare the destination address, loading permission, contact person and any elevator reservation. At delivery, compare items against the inventory and follow the provider’s instructions for documenting any concern. Keep copies of the written proposal and service documents.

Ready to make it specific?

Share your Puerto Rico pickup, mainland address and the services you need. A selected provider can discuss availability and prepare its own written proposal.

Request moving options ↗

Keep planning

Request moving options ↗